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One HubSpot platform. Three powerful hubs. One streamlined process.

We don’t do one-size-fits-all. Our process adapts to your business — helping your Sales, Marketing, and Service teams get the most out of HubSpot.

UNDERSTAND YOUR BUSINESS

We don’t start in HubSpot. We start with you.

We deep-dive into how your business runs — your teams, funnels, customers, and what success looks like for you. Then we bring HubSpot into the picture.

MAP THE JOURNEY

Sales, Marketing, Service — all mapped, not guessed.

We break down each hub into what it should be doing vs. what it is doing today. Think lifecycle stages, pipeline workflows, and service handoffs — all mapped to your customer journey.

BUILD WHAT MATTERS

Automation? Dashboards? Routing rules? Let’s build smart.

No fluff — just what gets you moving. We configure your HubSpot Hubs to match your exact sales motions, marketing campaigns, and service processes.

ALLIGN & TRAIN

Your team, confident and in control.

Once the setup’s in place, we train your team, provide clear documentation, and make sure every rep, marketer, or support agent knows how to use what’s built.

How We Bring Clarity to Your HubSpot Setup

We don’t just tick boxes in your portal — we align HubSpot with how your business actually runs. Whether you’re solving for Sales, Marketing, or Service, our process is built to strip away clutter, configure with purpose, and drive real team adoption.

Sales Hub

Turn scattered sales activity into a repeatable revenue process.

Phase 1

Laying the Foundation

Map Your Sales Journey

Define clear deal stages and movement rules.

Standardise Data Entry

Set naming rules and required fields for clean data.

Link Contacts, Companies & Deals

Ensure relationships are properly connected in your CRM.

Phase 2

Streamline Sales Activities

Automate Follow-Ups & Tasks

Trigger tasks, reminders, and stale deal clean-up.

Route Leads Intelligently

Assign leads based on product, region, or segment.

Integrate Email & Calendars

Connect tools like Outlook or Gmail for seamless scheduling.

Enable Call Tracking

Log call outcomes to support coaching and reporting.

Phase 3

Enable Your Sales Team

Create Sales Playbooks

Provide reps with talk tracks for key scenarios.

Ready-to-Use Scripts

Email and call templates for common workflows.

Proposal & Contract Templates

Standardise sales documents across the team.

Centralise Sales Collateral

Make pitch decks and case studies easily accessible within HubSpot

Phase 4

Drive Accountability

Forecast with Confidence

Build models using real-time deal data.

Set Achievable Quotas

Targets are grounded in performance and capacity.

Live Sales Dashboards

Track pipeline, activity, and results in real time.

Monitor Rep Activity

See who’s driving results — and how.

Phase 5

Prepare to Scale

Territory & Capacity Planning

Structure your team by region, segment, or volume.

Lead Enrichment & Matching

Auto-match leads and enrich with firmographic data.

Marketing Hub

Build a scalable marketing engine in HubSpot

Phase 1

Clean Data, Solid Foundations

Standardise Contact Data

Fix duplicates, formats, and naming rules for clean records.

Define Lifecycle Stages

Automate movement across stages: Lead → MQL → SQL → Customer.

Manage Consent & Preferences

Set up opt-ins, subscription types, and GDPR compliance.

Structure for Scale

Use naming systems and folders to keep assets organised.

Phase 2

Channel & CRM Alignment

Build Segmentation Logic

Group contacts by ICP, behaviour, intent, or lifecycle stage.

Score Leads Intelligently

Combine fit, engagement, and timing to qualify prospects.

Nurture with Workflows

Deliver automated journeys based on actions or inactivity.

Design Lifecycle Campaigns

Map TOFU → MOFU → BOFU messaging across audiences.

Phase 3

Channel & CRM Alignment

Map the Buyer Journey

Tailor marketing by persona, product, or industry.

Connect CRM & Tools

Set up integrations with paid ads, analytics, and CDPs.

Align Channels & Data

Standardise data flow across email, paid, web, and events.

Route Leads with Context

Sync lifecycle stages and hand off qualified leads to Sales.

Phase 4

Attribution & ROI Clarity

Enable Multi-Touch Attribution

Choose models to match your buying journey (First, Full Path, etc.).

Visualise the Funnel

Track conversion rates and velocity across lifecycle stages.

Model Marketing ROI

Measure CAC, LTV, ROAS, and payback period.

Build Tailored Dashboards

Show execs ROI, and show teams campaign performance.

Phase 5

Data Flow & System Architecture

Map Your Martech Stack

Visualise how data moves across tools and teams.

Define Sync Logic

Set clear rules for data ownership and sync direction.

Maintain Field Mapping

Keep documentation of synced properties up to date.

Service Hub

Deliver better support by making every touchpoint count.

Phase 1

Ticketing Structure & CRM Hygiene

Ticket Forms

Standardise intake via structured submission forms.

Ticket Pipeline Design

Define clear support stages, ownership, and SLAs.

Contact & Company Hygiene

Ensure every request is tied to the right customer record.

Phase 2

Shared Inbox & Communication

Shared Inbox Setup

Centralise channels with routing rules.

Email Templates

Enable fast, consistent responses.

Chat & Messaging Tools

Activate live chat or bots for quick resolution.

Phase 3

Self-Service & SLA Enablement

Help Centre + AI Bot

Deploy knowledge base articles and chatbot support.

SLA Rules

Set response/resolution timers with breach alerts.

Automation Workflows

Auto-assign tickets, trigger reminders, and escalations.

Phase 4

Reporting & Service Analytics

Ticket Funnel Reports

Track new → resolved flow and drop-off points.

SLA Performance Dashboards

Measure how well you’re meeting targets.

Channel Reporting

See what’s coming from email, chat, forms, etc.

Phase 5

Feedback & Continuous Improvement

Survey Setup

Deploy CES, CSAT, and NPS at key milestones.

Routing & Alerts

Flag low scores and alert the right team.

Closed-Loop Workflows

Automate follow-ups and track response outcomes.

What It’s Like Working With Us

They're knowledgeable, agile and very well organised, which is exactly what we need in a fast-paced, growing organisation like ours. We really enjoy working with them and look forward to growing our business with them as an extension of our team.

Mo Langhi

Mo Langhi

Vice President, Cmbio

Pixcell has been our hero ever since they have joined us! We worked with Pixcell for our HubSpot onboarding and implementation, and the experience was nothing short of exceptional. From the very first meeting, their team demonstrated a deep understanding of both the HubSpot platform and our unique business needs.

Kristina

Kristina Preidyte

Regional Manager, Hatching Dragons

Driving Impact Together with Pixcell Consultancy. We’re really appreciating the support from Pixcell Consultancy on our CRM and Campaign Management at Dendra. Their deep expertise, responsiveness, and collaborative approach are making a clear and positive impact across our marketing operations.

Nicola

Nicola Degaetano

Marketing Manager, Dendra

Top marks!! I've created a brand new Inside Sales Team and the team at Pixcell have been vital in supporting this. They are always on hand to help and complete my requests in an effective and timely manner. With myself building out a new team I've put a lot of requests Pixcell's way and they've never let me down.

David

David Driscoll

Inside Sales Manager, AVI-SPL

We are very happy with Pixcell. The communication is carried on via Slack and calls. The tasks are managed via task manager in a structured way so that everything is transparent during the engagement. The team is easily accessible with no delays in comms.

Igor

Igor Łuczko

CTO, Bioniq

Working with the team has been an incredibly smooth and rewarding experience. Their expertise and professionalism shone through in every step, from migrating us seamlessly from Airtable to HubSpot to integrating HubSpot with Aloware. Truly a standout experience—highly recommended!

Ben

Ben Davis

Founder, Fitness Marketing Agency

Pixcell.io have been a delight to work alongside for the past seven months. They have made the effort to truly understand our business needs and its complications and provide great solutions. Their collaborative and communicative approach has kept all those involved in sync and let to several successful improvements.

Oliver

Oliver Motisi

Chief Product Officer, Bioniq

Before you get HubSpot, you need to get Pixcell. They have to be the strategic partner prior to implementation as they will ensure the entire CRM and its full functionality - from forms through to marketing automations, from email through to sequences - reflect the business, brand and your target customer.

Cenn

Cennydd John

CEO, Hatching Dragons

Very responsive, supportive and great to work with. Their knowledge of functionality and bolt on apps that we were unaware of was invaluable, unlocking greater potential value from the tool that we have invested so much in. Thank you for the fantastic difference you have made to how we operate. 

Grace

Grace Carruthers

Marketing & Alliance Manager, Profit&

We have been using HubSpot for some time but not in an optimised fashion and we needed help to get back on track and to use the wide range of features that are available. We're at the start of our journey but it's certainly been a worthwhile investment and it's certainly proving valuable to have a HubSpot expert on our team.

Stewart

Stewart Emerson

Marketing Director, Dendra

Pixcell consistently provide outstanding and unrivalled support to Wells Interiors, meeting all of our HubSpot needs and requirements. From contact management, email marketing, SEO help, aligning our social media channels and identifying our SQLs and MQLs (and so much more!), they are a critical part of our marketing stratgegy.

Alice

Alice Manning

Head of Marketing, Wells Interiors

As a fast-growing start-up in the construction technology industry, we needed to unify our sales and marketing efforts effectively showcasing this in one Marketing Dashboard. Fawwad and the team were able to provide in-depth consultation, providing recommendations and guiding us along the process through their extensive HubSpot experience. 

Fadi

Fadi Ford

Head of Marketing, Qualis Flow

Fawwad and the team helped us to sort out a messy HubSpot that had grown like topsy during our StartUp years. After a thorough review Fawwad made recommendations for change and these were implemented within the week. Pixcell are our HubSpot business partner helping us to scale based on significantly improved sales processes.

Elizabeth

Elizabeth Gooch

CEO, The Tech Growth Factory

As a growing business, the purpose of our project with Pixcell was to optimise our HubSpot instance and kick-start the demand generation engine to support both marketing and sales. Fawwad has helped us to clearly define our lead nurturing process and set-up the reports we need to communicate performance with the wider business.

Louise

Louise Bennett

Head of Marketing, Access Infinity